Easibind

Orchid carried out a migration of on of their 50 user sites from NT 4 to Windows 2000, which included the rebuild of their main servers and installation of raid hardware, we also upgraded all of their NT4 servers to Windows 2000. Orchid currently supply the majority of the hardware and software to Speedy Hire, were we also provide a yearly support contract for their servers and desktops.

Scott Reilly - I.T. Manager

Derby City Council

Here at the Study Centre at Derby County we appreciate the expert help and personal touch we receive from all at Orchid UK and in particular Simon Hulland, in Educational sales. We always go to Orchid as our first choice for hardware and software and the service is second to none. We have worked with Orchid for a number of years and that in itself speaks volumes, others have come and gone and their service and customer care has been found wanting, but with Orchid you really get the feeling that they care about your aims and needs. Many thanks to you and the team Simon, it is good to know that someone still cares about the customer!

Jeremy Biddulph

Birmingham Diversity

I wanted to thank you for your efficient and especially patient support last week when my PC was acting up. In the end the problem was downstairs and when a cable was replaced my PC began to work again, nevertheless I was very impressed. The problem was not indicated except by my PC not connecting. As an IT troglodyte I found your calm approach reassuring, especially as I was facing missed deadlines and cancelled appointments which were impacting on my stress levels. I hope I didn’t come across as too manic!

Julie Kaya

Kitbag Ltd

I really want to thank you for the effort that Chris and the team have put in to help with our move to the data centre in London. Although necessary, this move was something I wasn't particularly looking forward to, however with Orchid's help it was a breeze. All the hardware arrived in London in perfect condition and the rack was built in a very neat and tidy fashion. The downtime was less than expected which is always of paramount importance to us and everything was in place, tested and released in plenty of time for one of our busiest periods.

Stewart Rowe - I.T. Manager

Ryde High School

Due to the brilliant service I have received from your company I feel it necessary to say a big thank you. I have had a stressful few months due to a couple of projects in the community that have been funded by the Government (never easy!) These projects are now successfully off the ground and have come in on budget thanks to the perseverance of Simon Hulland and your team. Due to Simon’s commitment, Ryde High School continues to purchase through your company. The service Simon personally has given has at all times been with great humour and professionalism, the equipment we have received has been good and received on time, any hiccups have been dealt with immediately and without any fuss.

Lucy Tippetts - Senior I.C.T. Technician

Direct Bank

The system thus far is excellent and there have been numerous comments about speed.

The installation and configuration was excellent, as was the overall service and support that Directorbank has received in the past week. Joe and Guy have done an excellent job with the build and config. Many thanks also to yourself for clearing the decks to allow this operation to be possible and to Darren for arranging the speedy delivery of the components and also to Simon for sorting out the licencing issues of Citrix.

The only complaint was that the tea from the machine which was dreadful, however the situation was saved by several cups of proper tea by Julie, so thanks to her for that.

Ian Street - I.T. Manager

Alexandra Hospital

Just a quick e-mail to let you know how pleased I was with the service provided by your cabling department

Sarah Neill - Business Office Manager

T & T Wright Builders

Further to our recent discussions and visit from you and your engineer, and Graham, I would like to say how pleased we are with the service provided and equipment you have installed.

Your engineer had installed a lot of the background data prior to attending our premises, and so saved a lot of time here. The disruption was minimal and everything was explained to us in non IT language that we could understand.

I have made one call subsequently just to resolve a query and again that was quickly sorted.

I am aware that businesses in general only get feedback if there are issues, but felt that the customer service offered by Orchid was excellent. Please pass on our thanks to your staff.

Feel sure that we will be in touch when we move.

Linda Wright

Rainbows Childrens Hospice

Orchid carried out a migration of on of their 50 user sites from NT 4 to Windows 2000, which included the rebuild of their main servers and installation of raid hardware, we also upgraded all of their NT4 servers to Windows 2000. Orchid currently supply the majority of the hardware and software to Speedy Hire, were we also provide a yearly support contract for their servers and desktops.

Richard Porter - Facilities Officer