Privacy Policy
Your Privacy
By accessing or using the Orchid Business
Computing site, you agree to the terms of the Orchid Online
Privacy Policy, as outlined below. If you do not agree to these
terms, please do not access or use this site.
Collection of Personal Information
When you engage in certain activities on this
site, such as registering, ordering products, or entering contests,
Orchid may ask you to provide certain information about yourself
by filling out and submitting an online form. It is completely
optional for you to engage in these activities. If you elect
to engage in these activities, however, Orchid may require that
you provide us personal information, such as your name, mailing
address, e-mail address, and other personal identifying information.
When ordering products on the site, you may be asked to provide
a credit card number.
When you submit personal information to Orchid
you understand and agree that Orchid and its subsidiaries, affiliates
and trusted vendors may transfer, store, and process your customer
profile in any of the countries in which Orchid and its affiliates
maintain offices, including without limitation, the United Kingdom.
Orchid collects this information in order
to record and support your participation in the activities you
select. If you order a product, for example, the information
is used to mail to you the items ordered and to provide you
with any benefits that may be made available to registered users.
If you enter a contest, information is collected to qualify
the entry and contact you regarding the contest or prize awards.
Orchid also uses information that you provide as part of our
effort to keep you informed about special offers, and other
Orchid products and services.
Orchid recognises and appreciates the importance
of responsible use of this information. If you do not want the
information you provide to Orchid to be used to inform you of
other products and special offers from Orchid, and you indicate
this preference when you provide the information to us, we will
honour your preference. In addition, Orchid may selectively
provide certain information to other companies or organisations
that have products or services we think may interest you. If
you do not want the information you provide to Orchid to be
shared with other companies, and you indicate this preference
when you provide the information to us, we will honour your
preference.
Your personal information is password-protected
to prevent unauthorised access to it. We recommend that you
do not divulge your password to anyone.
Use of Cookies
When you visit Orchid, you can surf the site
anonymously and access important information without revealing
your identity. However, in order to provide better service,
we may use "cookies" to track your visit. A cookie
is a small piece of information that the Web site stores on
your Web browser and can later retrieve. We use cookies for
a number of administrative purposes, such as recording your
log in status so you do not have to log in to the site at every
visit (unless you wish to).
The cookie cannot be read by a Web site other
than the one that sent the cookie.
While Orchid uses cookies to track your visit,
most cookies last only through a single session or visit. Similarly
this information does not identify you personally and you remain
anonymous unless you have otherwise provided Orchid with personal
information. Please note that it is possible to set up your
Web browser to inform you when you receive a cookie, giving
you the chance to decide whether or not to accept it.
Security Concerns
Orchid is committed to ensuring that our customers
have no security problems with the orchidbc.com website. Our
research, however, has discovered one potential problem that
our customers should be aware of. This is not a problem with
the Orchid website and will affect all web sites that use Comodo
Security, but only users with Netscape Communicator versions
4.05 and earlier and Microsoft Internet Explorer 4.01 for Macintosh
will be affected by this problem.
When you have added an item to your basket
and started the purchase process, you are taken to the secure
area of Orchid (a small padlock will be displayed at the bottom
of your browser to indicate this). If you are a user of one
of the browsers listed above you may receive a message box stating
'Certificate Authority Is Expired'. Orchid Business Computing
Ltd secure certificate has not expired and the error is simply
a user interface error - there will be no problem with the actual
security of the site or the encryption of your data.
It is recommended that you update your browser
to the latest version available by using the links below. If
you do not wish to download the latest browser you can simply
click 'continue' when you see the message 'Certificate Authority
Is Expired'. As mentioned above the SSL session that secures
your transaction with our site is not affected - your data will
still be encrypted. You can avoid the dialog box in the future
by upgrading your browser
It is always advisable that you use the most
secure web browser available to you - below are links to the
main browser vendors where you can download or obtain the latest
versions:
Microsoft Internet for the PC:
http://www.microsoft.com/windows/ie/
Microsoft Internet for the Macintosh:
http://www.microsoft.com/mac/
Netscape Navigator:
http://wp.netscape.com/computing/download/
If you need any further help with this please email us at info@orchidbc.com,
or visit the help section to read more about Security on the
Orchid website.
Removing Your Details
Removal of Personal Information
You have the right to remove your personal information and preferences.
In order to do this please write to us at:
Orchid Business Computing Ltd
Technology House
Mallard Way
Pride Park
Derby
DE24 8GX
Please include your name, address, and/or
the e-mail address you registered with when you contact us.
Please note that Orchid is not responsible
for the content or privacy practices of non-Orchid sites to
which Orchid may link.